Veiled Roots

MY COURSES

Terms of Service

Effective Date: [DATE]

These Terms of Service (“Terms”) govern your access to and use of the Veiled Roots website, courses, memberships, subscriptions, events, recordings, digital content, communities, and other products or services offered by Veiled Roots LLC (“Veiled Roots,” “we,” “us,” or “our”).

Please read these Terms carefully. By accessing our website, creating an account, making a purchase, enrolling in a course, registering for an event, joining a membership, or otherwise using our services, you agree to be bound by these Terms.

If you do not agree to these Terms, you should not use our services.

1. Eligibility

You must be legally capable of entering into a binding agreement to make purchases through Veiled Roots.

If you are under the age of majority in your jurisdiction, a parent or legal guardian may be required to make purchases or consent to your participation.

Certain programs, retreats, communities, or events may have additional eligibility requirements disclosed at registration.

2. Accounts

Some Veiled Roots products and services require you to create an account.

You agree to:

  • Provide accurate and current account information
  • Maintain the confidentiality of your login credentials
  • Use your account only for your own personal use
  • Notify us if you believe your account has been compromised
  • Accept responsibility for activity occurring through your account to the extent permitted by law

Accounts, memberships, and course access may not be sold, transferred, shared, or made available to another person unless Veiled Roots expressly authorizes it. We may suspend or restrict access when we reasonably believe an account is being shared, compromised, used fraudulently, or used in violation of these Terms.

3. Purchases and Payment

Prices and payment terms are displayed at the time of purchase and may vary by product, program, membership, event, promotion, or offer.

By submitting payment information, you represent that you are authorized to use the selected payment method and authorize the applicable charges.

Payments may be processed through third-party payment processors. Your use of those services may also be subject to the payment processor’s terms and privacy practices.

You are responsible for applicable taxes or other charges imposed in connection with your purchase unless otherwise stated.

4. Courses and Digital Products

When you purchase a Veiled Roots course or other digital product, you receive a limited, personal, non-exclusive, non-transferable license to access and use that content for your own personal, noncommercial educational purposes, subject to these Terms and the terms applicable to the particular purchase.

Access to Veiled Roots digital content is licensed, not sold.

Purchasing access to a course does not transfer ownership of the course or its intellectual property to you.

Unless expressly authorized in writing, you may not:

  • Copy or redistribute course materials 
  • Share course videos or recordings
  • Share your account or login credentials
  • Upload Veiled Roots content to another website, platform, file-sharing service, or social-media account
  • Sell, sublicense, rent, or commercially exploit course materials
  • Reproduce substantial portions of courses, transcripts, workbooks, slides, or other materials
  • Record Veiled Roots classes or events
  • Create unauthorized derivative works from Veiled Roots materials
  • Remove copyright, trademark, attribution, or proprietary notices
  • Use Veiled Roots materials to create competing commercial courses, programs, or products
  • Use Veiled Roots content to train, develop, or supply datasets for artificial-intelligence or machine-learning systems without written permission

All rights not expressly granted to you remain with Veiled Roots or the applicable intellectual-property owner.

5. Course Access, Content Availability, and Discontinuation

Except where Veiled Roots expressly agrees otherwise in writing or where applicable law requires otherwise, purchasing a course, membership, subscription, recording, or other digital product does not guarantee that any particular content, instructor, feature, platform, format, or delivery method will remain available indefinitely.

Veiled Roots reserves the right, in its sole discretion, to:

  • Add, remove, replace, revise, update, reorganize, archive, or discontinue courses or other content
  • Stop offering or selling any course, program, recording, membership feature, or digital product
  • Remove content that Veiled Roots determines is outdated, inaccurate, inappropriate, no longer consistent with its educational mission, or otherwise no longer suitable for distribution
  • Change instructors, course titles, curriculum, lesson organization, supporting materials, or included resources Migrate content to a different website, learning-management system, video host, application, or delivery platform
  • Discontinue a website, platform, membership, program, or service
  • Restrict or discontinue access when necessary because of copyright, licensing, legal, regulatory, privacy, security, technical, or third-party platform concerns
  • Otherwise modify the content and services Veiled Roots chooses to make available

Veiled Roots does not guarantee that every course or digital product will remain available for the lifetime of the purchaser or for any particular period unless a specific duration of access was expressly promised as part of the applicable purchase.

Where Veiled Roots discontinues content for which a customer has an enforceable continuing-access right, Veiled Roots may, to the extent permitted by law, determine the reasonable method by which that obligation will be addressed.

Depending on the circumstances, this may include:

  • Continued access for a limited transition period
  • Access through a different website or platform
  • Downloadable or replacement materials
  • Substantially similar substitute content
  • Account credit
  • A refund or partial refund
  • Another reasonable remedy

Veiled Roots is not required to maintain any particular website, learning-management system, video host, file format, software application, or other technology solely for the purpose of maintaining access to previously offered content.

6. Permanent or Lifetime Access

If a particular product was expressly sold with “permanent access,” “lifetime access,” or substantially similar language, the specific representations made in connection with that purchase will govern to the extent required by applicable law.

Unless expressly stated otherwise in the applicable offer, such language does not:

  • Transfer ownership or copyright in Veiled Roots content
  • Guarantee that the content will remain hosted on the same website or platform
  • Guarantee that every feature, bonus, live component, community, instructor interaction, or supporting resource will continue indefinitely
  • Require Veiled Roots to maintain obsolete or unsupported technology
  • Prevent Veiled Roots from modifying, replacing, reorganizing, or discontinuing particular content where legally permitted

To the extent permitted by applicable law, Veiled Roots retains discretion to determine the method by which any continuing-access obligation is satisfied.

7. Changes to Courses and Services

Veiled Roots continually develops and evaluates its educational offerings. Courses, instructors, curriculum, recordings, materials, events, membership benefits, schedules, technology, and other features may change over time.
A customer’s purchase does not create a right to require Veiled Roots to:

  • Continue operating its business indefinitely
  • Maintain a particular course catalog
  • Continue selling a particular course
  • Retain a particular instructor
  • Produce future content
  • Conduct future live classes or events
  • Maintain a particular community
  • Maintain any particular website, application, learning platform, or technology

Veiled Roots may discontinue all or any portion of its services at any time, subject to rights that cannot lawfully be waived and any specific contractual commitments applicable to an existing purchase.

8. Memberships and Subscriptions

Some Veiled Roots services are offered through recurring memberships or subscriptions.

Before purchasing a recurring subscription, you will be provided with applicable pricing and billing information.

Unless otherwise disclosed at purchase, recurring subscriptions continue and your payment method will be charged at the applicable billing interval until you cancel.

You authorize Veiled Roots and its payment processor to charge the payment method associated with your account for recurring subscription fees and applicable taxes until cancellation.

You may cancel a recurring subscription using the cancellation method provided through your account or by contacting Veiled Roots at:
Ad***@*********ts.com
Unless otherwise stated at purchase or required by law:

  • Cancellation stops future renewal charges
  • Cancellation does not retroactively cancel charges already properly incurred
  • Access to subscription benefits may continue through the end of the current paid billing period
  • Partial billing periods are not prorated

Veiled Roots will provide renewal, trial-expiration, cancellation, or other notices when required by applicable law.

9. Purchased Courses vs. Membership Content

Veiled Roots may offer both individually purchased courses and content available only through a membership or subscription.

These are separate forms of access. Access to individually purchased courses is governed by the terms applicable to that purchase, including Sections 5 and 6 of these Terms. If content is available solely as a benefit of an active membership and has not been separately purchased, access to that content may end when the membership ends.

Membership access does not create ownership or continuing-access rights to all content that happened to be available during the period of membership.

10. Refunds and Cancellations

Refund eligibility may vary depending on the particular course, membership, event, retreat, digital product, or promotion.

The refund and cancellation terms presented on the applicable sales page, checkout page, registration form, order confirmation, or separate Refund Policy are incorporated into these Terms.

Unless otherwise stated in the applicable offer or required by law, digital products and services that have been delivered or made available may be nonrefundable.

If Veiled Roots cancels an event, class, retreat, or program, Veiled Roots will provide the remedy described in the applicable registration terms or otherwise required by law.

Veiled Roots is not responsible for a customer’s separate travel, lodging, transportation, childcare, lost wages, or other expenses associated with attending an event unless Veiled Roots expressly agrees otherwise in writing.

Nothing in this section limits rights that cannot lawfully be waived.

11. Payment Disputes and Chargebacks

If you believe you have been charged incorrectly, please contact Veiled Roots promptly so that we have an opportunity to investigate and resolve the issue.

Initiating a payment dispute or chargeback does not automatically create a right to a refund or eliminate obligations arising from a valid purchase.

Veiled Roots may temporarily suspend access associated with a transaction while a payment dispute, suspected fraud, or chargeback is being investigated.

Fraudulent use of payment methods or knowingly false payment disputes are prohibited.

Nothing in this section limits any rights you may have under applicable consumer-protection or payment-card laws.

12. Live Classes and Online Meetings

Veiled Roots may provide live classes, discussions, workshops, webinars, question-and-answer sessions, Zoom sessions, and other interactive programs.

Schedules, instructors, topics, formats, and availability may occasionally change.

Some live sessions may be recorded. When a session is being recorded, notice may be provided through the applicable conferencing platform, by Veiled Roots, or both.

If you choose to participate using your camera, microphone, chat, screen name, or other interactive features, your name, image, voice, comments, questions, or other contributions may appear in the recording.

Additional information regarding personal information and recordings is provided in the Veiled Roots Privacy Policy.

Participants may not independently record, reproduce, livestream, redistribute, or publish Veiled Roots classes or events without prior written permission.

13. In-Person Events and Retreats

Additional terms may apply to retreats, workshops, conferences, or other in-person events.

By participating, you agree to comply with reasonable venue, safety, participation, and conduct requirements.

You are responsible for determining whether participation is appropriate for you and for arranging your own transportation, lodging, meals, insurance, or other personal needs except where the event description expressly states that Veiled Roots will provide them.

Event schedules, speakers, activities, locations, and programming may be modified when reasonably necessary.

Veiled Roots may postpone, relocate, modify, substitute, or cancel events where reasonably necessary.

14. Educational and Religious Content

Veiled Roots provides educational content relating to religion, scripture, history, theology, spirituality, culture, and related subjects.

The materials offered through Veiled Roots are intended for educational and informational purposes.

Interpretations, commentary, theories, historical analysis, religious perspectives, and opinions presented by instructors or participants may differ from those of other scholars, religious organizations, churches, leaders, or individuals.

Unless expressly stated otherwise, Veiled Roots should not be understood as speaking officially on behalf of any church, religious institution, governmental body, university, or other third-party organization.

You are responsible for evaluating information presented through Veiled Roots and forming your own conclusions.

15. No Professional Advice

Veiled Roots content is provided for educational and informational purposes and is not intended as individualized:

  • Legal advice
  • Medical advice
  • Mental-health treatment
  • Financial or investment advice
  • Tax advice
  • Professional counseling

You should consult an appropriately qualified professional when you need advice concerning your individual circumstances.

16. Intellectual Property

The Veiled Roots website and its original content, including courses, videos, recordings, curriculum, lesson structures, written materials, graphics, designs, photographs, logos, trademarks, audio, downloads, workbooks, slides, transcripts, and other materials, are protected by intellectual-property laws.

Except for the limited personal-use license expressly granted under these Terms, no rights in Veiled Roots intellectual property are transferred to you.

Unauthorized copying, recording, publication, or distribution may result in termination of access and may subject the responsible person to legal remedies available under applicable law.

17. User Contributions and Community Participation

Veiled Roots may allow users to participate in discussions, comments, communities, chats, classes, surveys, question-and-answer sessions, or similar interactive features.

You remain responsible for material you voluntarily submit.
You agree not to submit or distribute content that:

  • Violates applicable law
  • Infringes another person’s intellectual-property or privacy rights
  • Is threatening, abusive, harassing, or intentionally disruptive
  • Contains malicious software or harmful code
  • Impersonates another person
  • Attempts to obtain unauthorized access to accounts or systems
  • Is commercial spam or unauthorized solicitation

Veiled Roots may moderate or remove content and may restrict participation when reasonably necessary to protect the community, services, or other participants.

Veiled Roots is not obligated to preserve user comments, discussions, community posts, chat history, or other user-generated content indefinitely.

18. Testimonials and Promotional Use

Veiled Roots will not treat ordinary participation in a class or community as blanket permission to use your identity in advertising.

If Veiled Roots wishes to use an identifiable customer’s testimonial, photograph, video, likeness, voice, or personal story for advertising or promotional purposes, additional permission may be requested when appropriate.

Anonymous or aggregated feedback may be used to improve Veiled Roots products and services, consistent with our Privacy Policy.

19. Third-Party Services and Links

Veiled Roots may use or link to third-party services, websites, video platforms, payment processors, communication tools, social networks, learning-management systems, or other resources.

Veiled Roots does not control third-party services and is not responsible for their independent content, availability, privacy practices, security, policies, or terms.

Your use of a third-party service may be subject to separate agreements between you and that provider.

The discontinuation, modification, or failure of a third-party platform may affect the manner in which Veiled Roots provides its services.

20. Service Availability

Veiled Roots works to provide reliable access to its services but does not guarantee that every website, platform, recording, course, class, or service will be continuously available or uninterrupted.

Temporary or permanent interruptions may occur because of circumstances including:

  • Maintenance
  • Software updates
  • Hosting changes or outages
  • Internet failures
  • Cybersecurity incidents
  • Third-party platform changes or failures
  • Licensing or intellectual-property concerns
  • Legal or regulatory requirements
  • Business decisions
  • Events beyond our reasonable control

Veiled Roots may modify the manner in which services are delivered and may substitute technology or delivery methods when appropriate.

21. Suspension or Termination of User Access

Veiled Roots may suspend or terminate an account or access to services when a user materially violates these Terms, including through:

  • Account sharing
  • Unauthorized distribution of copyrighted materials
  • Fraud
  • Harassment
  • Security violations
  • Unauthorized recording
  • Illegal activity
  • Repeated interference with Veiled Roots services or communities

When reasonable under the circumstances, Veiled Roots may provide notice or an opportunity to correct a violation before terminating access. Serious misconduct, fraud, security threats, or intentional intellectual-property violations may result in immediate suspension or termination. Termination for violation of these Terms does not require Veiled Roots to refund amounts properly charged for products or services already provided, except where required by law.

22. Discontinuation of Veiled Roots Operations

Veiled Roots does not represent or guarantee that it will continue operating indefinitely.

To the extent permitted by applicable law, Veiled Roots may discontinue a program, product line, membership, platform, or its business operations entirely. If Veiled Roots ceases providing a service associated with an existing customer right or contractual obligation, Veiled Roots may determine a reasonable means of addressing that obligation consistent with applicable law and the representations made in connection with the applicable purchase. Nothing in these Terms requires Veiled Roots LLC, its owners, managers, instructors, employees, or contractors to personally continue producing, teaching, hosting, updating, or maintaining educational content indefinitely.

23. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VEILED ROOTS SERVICES AND CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

VEILED ROOTS DOES NOT GUARANTEE THAT:

  • THE SERVICES WILL ALWAYS BE AVAILABLE OR ERROR-FREE
  • ANY PARTICULAR COURSE OR CONTENT WILL REMAIN AVAILABLE INDEFINITELY
  • EVERY PIECE OF INFORMATION WILL BE COMPLETE OR FREE FROM ERROR
  • PARTICIPATION WILL PRODUCE A PARTICULAR PERSONAL, EDUCATIONAL, SPIRITUAL, FINANCIAL, OR OTHER RESULT
  • THIRD-PARTY PLATFORMS OR SERVICES WILL REMAIN AVAILABLE
  • ANY PARTICULAR INSTRUCTOR, FORMAT, FEATURE, OR TECHNOLOGY WILL CONTINUE TO BE OFFERED

Nothing in these Terms excludes warranties or consumer rights that cannot lawfully be excluded.

24. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, VEILED ROOTS LLC AND ITS OWNERS, MANAGERS, EMPLOYEES, CONTRACTORS, INSTRUCTORS, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM OR RELATING TO YOUR USE OF THE SERVICES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VEILED ROOTS’ TOTAL LIABILITY ARISING FROM A PARTICULAR PRODUCT, SERVICE, OR TRANSACTION WILL NOT EXCEED THE AMOUNT YOU PAID TO VEILED ROOTS FOR THE PRODUCT OR SERVICE GIVING RISE TO THE CLAIM DURING THE TWELVE MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

These limitations do not apply where applicable law prohibits their enforcement.

25. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Veiled Roots LLC and its owners, managers, employees, contractors, instructors, and agents from third-party claims, damages, liabilities, and reasonable costs arising from:

  • Your unlawful use of Veiled Roots services
  • Content you submit in violation of another person’s rights
  • Your material violation of these Terms
  • Your unauthorized reproduction or distribution of Veiled Roots intellectual property

This provision does not require you to indemnify Veiled Roots for conduct for which indemnification may not lawfully be required.

26. Privacy

Your use of Veiled Roots services is also subject to the Veiled Roots Privacy Policy, which describes how Veiled Roots collects, uses, maintains, and discloses personal information.

The Privacy Policy is incorporated into these Terms by reference.

27. Electronic Communications

By using our website or providing your email address, you consent to receive electronic communications relating to transactions, accounts, purchases, programs, policies, security, and other administrative matters.

Marketing communications may be subject to separate consent and opt-out rights.

Electronic notices may satisfy legal requirements that communications be provided in writing where permitted by law.

28. Changes to These Terms

Veiled Roots may update these Terms from time to time to reflect changes in products, technology, business practices, or legal requirements.

The Effective Date at the top of these Terms will identify the current version.

Changes generally apply prospectively.

To the extent required by applicable law, changes will not retroactively eliminate a specific contractual right that was expressly granted through a completed purchase.

When appropriate, material changes may be communicated through the website, account interface, email, or another reasonable method.

Continued use of Veiled Roots services after updated Terms become effective constitutes acceptance of the updated Terms to the extent permitted by law.

29. Governing Law

These Terms are governed by the laws of the State of Utah, without regard to conflict-of-law principles, except where applicable consumer law requires otherwise.

Any legal proceeding arising from these Terms or Veiled Roots services that is not otherwise subject to a separate enforceable dispute-resolution agreement shall be brought in a court of competent jurisdiction in Utah, unless applicable law provides otherwise.

Before initiating litigation, the parties are encouraged to make a reasonable good-faith effort to resolve the dispute directly.

30. Severability

If any provision of these Terms is determined to be unlawful or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed as necessary.

The remaining provisions will continue in effect.

31. No Waiver

Veiled Roots’ failure to enforce a provision of these Terms on one occasion does not waive its right to enforce that provision or another provision in the future.

32. Entire Agreement

These Terms, together with the Veiled Roots Privacy Policy and any product-specific terms, refund terms, event terms, registration terms, sales-page representations, checkout terms, or other policies expressly incorporated into a purchase, constitute the agreement between you and Veiled Roots regarding the applicable services.

If product-specific terms expressly conflict with these general Terms, the more specific terms will control with respect to that product or service.

33. Contact Information

Questions regarding these Terms may be directed to:

Veiled Roots LLC
Email: ad***@*********ts.com
Mailing Address: 7631 Silver Lake Drive, Cottonwood Heights, UT, 84121, USA