Veiled Roots

MY COURSES

Privacy Policy

Effective Date: July 1 2026

Veiled Roots LLC (“Veiled Roots,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices you may have regarding your information.

By using the Veiled Roots website, creating an account, purchasing a course or membership, registering for an event, or otherwise interacting with Veiled Roots, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you provide directly to us, including:

  • Name
  • Email Address
  • Telephone number
  • Billing or mailing address
  • Account and login information
  • Course, membership, event, or product purchases
  • Communications with our customer service team
  • Information submitted through forms, surveys, registrations, questionnaires, or applications
  • Comments, questions, testimonials, reviews, or other content you voluntarily submit
  • Information associated with participation in live classes, online meetings, retreats, or other Veiled Roots events

We may also automatically collect certain technical information when you use our website, including:

  • IP address
  • Browser and device type
  • Operating system
  • Pages viewed
  • Referring website
  • Approximate geographic location
  • Website activity and interaction information
  • Cookies and similar technologies

2. Payment Information

Payments may be processed through third-party payment processors such as Stripe or other payment providers.

Veiled Roots generally does not receive or store your complete credit or debit card number. Payment processors collect and process payment information according to their own privacy policies and security practices.

We may retain transaction-related information such as your name, contact information, purchase amount, transaction date, subscription status, refunds, disputes, and payment history.

3. How We Use Your Information

We may use personal information to: 

  • Create and manage your account
  • Process purchases, memberships, subscriptions, and event registrations
  • Provide access to courses, recordings, downloads, online meetings, and other purchased content
  • Communicate with you about your account or purchases
  • Provide customer service and technical support
  • Send transactional and administrative communications
  • Send newsletters, educational content, announcements, promotions, and other marketing communications when permitted
  • Manage classes, events, retreats, memberships, and online communities
  • Improve our website, courses, services, and customer experience
  • Understand how visitors use our website
  • Prevent fraud, misuse, security incidents, and unauthorized access
  • Maintain business, financial, accounting, and tax records
  • Enforce our agreements and policies
  • Comply with applicable legal and regulatory requirements

4. Live Classes, Online Meetings, and Recordings

Some Veiled Roots classes, meetings, events, or presentations may be recorded.

When a session is being recorded, participants may be notified through the applicable conferencing platform, by Veiled Roots, or both.

If you participate using your microphone, camera, chat, screen name, or other interactive features, your name, image, voice, comments, or other contributions may appear in a recording.

Participants who do not wish to appear in a recording should keep their camera and microphone turned off and avoid submitting personally identifying information through recorded interactive features when appropriate.

Separate permissions or releases may be requested when a person’s name, likeness, image, voice, testimonial, or contribution will be used for advertising, promotional, or other commercial purposes.

5. Cookies and Analytics

Veiled Roots and our service providers may use cookies, pixels, and similar technologies to:

  • Operate and secure the website
  • Maintain login sessions
  • Remember user preferences
  • Understand website traffic and usage
  • Improve website performance
  • Measure the effectiveness of communications or marketing
  • Prevent fraud or abuse

We may use analytics, advertising, or measurement services provided by third parties. Depending on your browser, device, location, and applicable law, you may be able to limit certain cookies or tracking technologies through your browser settings or privacy controls made available on our website. Disabling certain cookies may affect website functionality.

6. Email and Marketing Communications

If you subscribe to our mailing list, register for a program, purchase a product or service, or otherwise provide your email address, we may send communications relating to Veiled Roots.

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in those emails.

Even if you unsubscribe from marketing communications, we may continue sending transactional or administrative messages relating to your account, purchases, subscriptions, events, security, or services you have requested.

7. How We Share Information

We may share information with companies, contractors, and service providers that help us operate Veiled Roots, including providers of:

  • Website hosting
  • Course and membership platforms
  • Payment processing
  • Email and communications
  • Video conferencing
  • Customer support
  • Analytics and advertising
  • Accounting and financial services
  • Information technology and cybersecurity
  • Legal, tax, and other professional services

These providers may receive information reasonably necessary to perform services for or on behalf of Veiled Roots. We may also disclose information when reasonably necessary to:

  • Comply with applicable law, court orders, subpoenas, or lawful governmental requests
  • Protect the rights, safety, property, or security of Veiled Roots, our customers, or others
  • Investigate suspected fraud, misuse, security incidents, or violations of our agreements
  • Enforce our Terms of Use and other policies or agreements
  • Establish, exercise, or defend legal claims

    If Veiled Roots undergoes a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, information associated with the business may be disclosed or transferred as part of that transaction, subject to applicable law.

8. Sale and Sharing of Personal Information

Veiled Roots does not sell personal information to third parties for money.
Certain analytics, advertising, cookie, or tracking technologies may involve disclosures that are considered a “sale,” “sharing,” or use for targeted advertising under certain privacy laws.
Where applicable law provides a right to opt out of such processing, Veiled Roots will provide an appropriate method for exercising that right.

9. Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including to:

  • Provide our products and services
  • Maintain customer accounts and course access
  • Maintain business and transaction records
  • Provide customer support
  • Resolve disputes
  • Address payment disputes and chargebacks
  • Comply with accounting, tax, legal, and regulatory requirements
  • Protect our legitimate business interests
  • Enforce our agreements

Information may be deleted or anonymized when it is no longer reasonably necessary for these purposes, subject to applicable legal and business record-retention requirements.

10. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no website, electronic transmission, online account, or data-storage system can be guaranteed to be completely secure. You are responsible for protecting your login credentials and should contact us if you believe your account or information has been accessed without authorization.

11. Your Privacy Choices and Rights

Depending on where you live and the laws applicable to Veiled Roots, you may have certain rights regarding your personal information.
These may include the right to:

  • Request access to personal information we maintain about you
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Obtain a copy of certain information you provided to us
  • Opt out of certain targeted advertising, sale, or sharing of personal information
  • Withdraw consent where processing is based upon consent

Not every privacy right applies in every jurisdiction or circumstance.
To submit a privacy-related request, contact us at:
Email: [PRIVACY EMAIL]
We may take reasonable steps to verify your identity before processing certain requests.

12. Children's Privacy

Veiled Roots’ website and online services are not directed toward children under the age of 13.

We do not knowingly collect personal information online directly from children under 13 without appropriate parental consent.

If you believe a child under 13 has provided personal information to Veiled Roots without appropriate authorization, please contact us so that we can review the matter and take appropriate action.

13. Third-Party Websites and Services

Our website, courses, communications, or other services may contain links to websites, platforms, applications, or services operated by third parties.

Veiled Roots does not control the privacy practices of those third parties.

Your use of third-party services is subject to their own privacy policies, terms, and practices. We encourage you to review those policies before providing personal information.

14. International Visitors

Veiled Roots is operated from the United States.

If you access our website or services from outside the United States, your information may be transferred to, processed, or stored in the United States or other countries in which our service providers operate.

Data-protection laws in those jurisdictions may differ from those in your country.

Where required by applicable law, appropriate measures will be taken regarding international transfers and processing of personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or legal requirements.

When we make changes, we will update the Effective Date displayed at the top of this policy.

Where appropriate, material changes may also be communicated through our website, email, or another reasonable method.

16. Contact Us

Questions, concerns, or requests regarding this Privacy Policy may be directed to:

Veiled Roots LLC
Email: ad***@*********ts.com
Mailing Address: 7631 Silver Lake Drive, Cottonwood Heights, UT, 84121, USA